Telesales Executive

Responsibilities:

• Understanding the products and services offered by the company.
• Setting a sales target and developing a marketing strategy for the same.
• Calling existing and potential customers to update them about the recent launches.
• Updating the database with all the customer’s information.
• Ensuring the customers are satisfied by the services provided to them.
• Using a sales script to handle the customers efficiently.
• Building a strong relationship with the old and existing customers.
• Taking and processing customer’sorders in a professional manner.
• Creating monthly sales reports and presenting them to the Telesales Manager.
• Providing an excellent customer service to the customers.
• Answering to customer’s questions in regards to products and services.
• Adhering to all the company’s rules and regulations.
• Stay abreast with the latest trends in the industry.

Requirements:  

• Bachelor’s degree in any field or High school diploma.
• 3+ years of work experience as a Telesales Executive, Telesales Representative, or a related job position in the Sales
• Excellent oral and written communication skills.
• Proficient in Microsoft Office tools.
• Outstanding ability to follow scripts.
• Pleasant and customer-oriented individual.
• Ability to handle multiple tasks.
• Exceptional sales and negotiation skills.
• Ability to solve complex problems promptly.
• Ability to deal with different personalities.
• Good time management skills.
• Ability to provide excellent customer service.
• Customer service.